Industry Recognition
Over the past decade, Connextions has earned extensive industry recognition including:
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Inc. Magazine 5000 Fastest Growing Companies
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Deloitte & Touche's Fast 50 Company
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CRM Magazine "Best CRM Implementation" Recognition
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Call Center Magazine Finalist for "Call Center of the Year"
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Customer Interactions Top 50 Company
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Aberdeen Group Finalist for "Ten Successful Implementations in CRM/Customer Contact Centers"
Industry Affiliations
To remain current with critical issues and trends, we maintain memberships and affiliations in several professional associations, including the American Teleservices Association; the Service & Support Professionals Association; The Advisory Board; the National Association of Health Underwriters; the Association of Health Insurance Providers; the Healthcare Financial Management Association; the American College of Healthcare Executives; the Healthcare Information and Management Systems Society; and the American Hospital Association’s Society for Healthcare Strategy & Market Development.
NCQA and URAC Requirements
Our comprehensive services have been designed to exceed the existing standards of the National Committee for Quality Assurance and the Utilization Review Accreditation Commission. Verification that our processes are proven ensures that our evidence-based protocols are applied in a consistent and appropriate fashion.
HIPAA Compliance
We maintain compliance with HIPAA’s standards for electronically sending and receiving statutory transactions. Our operations with respect to HIPAA privacy policies, procedure notices, and consents / authorizations are in compliance with those practices outlined in the final rule.
Additionally, our internet connections are all secured with SSL and 128-bit encryption, and all data access is controlled with role-based security passwords expiring monthly at network, application and database levels.
Representative Clients
Healthcare Clients
Kaiser Permanente
Assurant Health
Coventry Health Care
Sentara
Amerigroup
Optima Health
Golden Rule Insurance
Universal Healthcare
Blue Cross / Blue Shield of Florida
Caremark
AmeriHealth Mercy
Children’s Hospital & Research
Center Oakland
HIP Healthplan
Providence Healthplan
Commercial Clients
FedEx
Olympus
Sprint
Logitech
TiVo
Mercedes-Benz
Lance Armstrong Foundation
Napster
Vonage
Scholastic
