Our bCONNECTED CRM Platform
Our ability to harvest, analyze and operationalize customer data is anchored in our proprietary bConnected CRM platform. Through the power of its user interfaces, bConnected integrates systems that historically have been disconnected parts of an enterprise solution.
bConnected integrates telephony and CRM data; enabling our clients to optimize their return on investment in member acquisition, member retention and member service.
Healthcare Clients
Kaiser Permanente
Assurant Health
Coventry Health Care
Sentara
Amerigroup
Optima Health
Golden Rule Insurance
Universal Healthcare
Blue Cross / Blue Shield of Florida
Caremark
AmeriHealth Mercy
Children’s Hospital & Research
Center Oakland
HIP Healthplan
Providence Healthplan
