Healthcare Solutions
Helping Health Plans Succeed in a B2C Market
ConnextionsHealth is recognized as the health insurance industry’s premier acquisition, growth and retention company. We enable health plans to acquire, retain and serve members in the individual and small group markets.
By combining our deep healthcare expertise with proprietary technology and highly trained professionals, we help the nation’s best-known health insurance plans to achieve:
- Higher Conversion Ratios
- Lower Cost of Sales
- Greater Top-Line Revenue
- Higher Retention Rates
- Stronger Brand Loyalty
Our consultative approach, flexibility and track record of success in healthcare make ConnextionsHealth a strategic partner that delivers significant, tangible results to health insurers.
Healthcare Insurance Industry Capabilities
ACQUISITION
- Direct Sales Expertise (Individual,
Medicare, Small Group). - Skilled tele-agents licensed in
all 50 states - HIPAA and CMS compliant
practices - Scalable, proprietary CRM platform.
- College of Insurance training
program. - Systematized lead management,
follow-up, and re-assignment. - Real-time, transparent marketing
dashboard.
RETENTION
- Analytical risk modeling member
population. - Targeted retention of high risk
members - Proactive outreach programs (live
and automated calls, direct mail,
email. - Increased save desk and win-back
conversion rates - Clinical/wellness outreach support.
- Behavorial incentives.
- Conversion of disenrolledgroup
members to individual plans
SERVICE
- Multi-channel communication (IVR,
phone, web, chat). - 24/7, multi-lingual support.
- Fully automated online enrollment
capability - Licensed agents qualified to
cross- and up-sell. - Full customer visibility across all
channels.
Insights
AHIP Coverage Magazine
Health Care's Retail Transformation
Connextions chronicles the industry's early movers and current state of progress as health plans address fundamental changes in how coverage is sold and delivered.
